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Thread: Stream of Alarm Emails and Texts from Optical Level Sensor

  1. #1
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    Stream of Alarm Emails and Texts from Optical Level Sensor

    Hello!

    I have a slight problem. I have the ATK installed and configured and I recently added another optical level sensor to my ATO reservoir to alert me when it is empty. It works, but it works a bit too well. When the low water alarm is tripped I get a steady stream of emails and texts from the apex.

    The line added to my EmailAlm_I5 is:

    If Swx8_4 OPEN Then ON



    In my ATK code I have added:

    If Swx8_4 OPEN then OFF



    I have had to disable the alarms for the time being because I have been woken up in the middle of the night by non-stop texts coming in every .5 seconds or so. A single alert an hour would be more than enough. Is there any way I can slow down these alarms?

  2. #2
    Frequent Visitor Todd's Avatar
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    In the classic dashboard, under Configuration>Network Setup: around the middle of the page there is Re-email delay (minutes) default is 60. Check to see if that has been changed. Other possibility is that the email outlet state is bouncing ON/OFF. Do you have a Defer statement in the email outlet?

  3. #3
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    Sadly I am not at home, so I can't check the classic dashboard just yet. I will check on that as soon as I am home.

    There are no Defer statements in the email outlet's code.

    I leave this email outlet in the auto position.

  4. #4
    Frequent Contributor zombie's Avatar
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    I would add a 10-30 second defer in the email. That will eliminate any nuisance emails from noise spikes.

    You might be an engineer if...You have no life and can prove it mathematically.

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