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Thread: Wavs not showing as modules Help!!

  1. #1
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    Wavs not showing as modules Help!!

    So i just got a new eb832 to use under my stand for lights and other stuff and i was running my wavs from my other eb832 from my basement
    So i decided to bring the cables up to my new eb832
    Since i didnt have an aquabus long enough i was still using my old (black label) eb8 as a bridge using 2 smaller aquabus
    Today i received my aquabus extension so its time to take he old eb8 off.
    Thats when the problems started. The new eb832 dont recognize the wavs as module. So i cant program and my tank is with no flow
    I try everything. From deleting the module AND the wavs as module and reconnect again
    I dont have a 1link
    I updated the software on both eb832 and make sure all cables are plug in correctly. And nothing.
    Any1 have any idea of wht im missing.
    Before i contact neptune??


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  2. #2
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  3. #3
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    Have you decalcified the WAV pumps? I have had similar issues and conclude that if the starting resistance is too high (from calcification or something else adding mechanical resistance to the impeller) this confuses Apex.


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  4. #4
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    Pumps r clean. They look brand new. I actually just give them a vinager bath last week.
    They just stopped working when i took the old eb8 off.


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  5. #5
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    I don't know If this will help or not, but the first thing I would try if it were me is.

    1. Unplug all WAVs.

    2. Update the EB832 firmwares even though they say OK.

    3. Reboot apex.

    4. Plug in WAVs 1 at a time and see if they show up. Reboot after plugging in if it doesn't show up.

    You might be an engineer if...You have no life and can prove it mathematically.

  6. #6
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    Only think i didnt do was reboot after plug it in 1 at the time.
    I will try that in a few and report back
    Thanks in advance


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  7. #7
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    Quote Originally Posted by zombie View Post
    I don't know If this will help or not, but the first thing I would try if it were me is.

    1. Unplug all WAVs.

    2. Update the EB832 firmwares even though they say OK.

    3. Reboot apex.

    4. Plug in WAVs 1 at a time and see if they show up. Reboot after plugging in if it doesn't show up.

    You might be an engineer if...You have no life and can prove it mathematically.
    Zombie thank u so much i get 2 of the wavs to work doing exactly wht u recommended.
    Unfortunately as soon as i plug in the 3rd wav the other working wavs show missing
    I unplug it and they go back to work
    So i narrowed down the problem to 1 wav been faulty
    Any way to troubleshoot it??



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  8. #8
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by Arnaldo24 View Post
    Zombie thank u so much i get 2 of the wavs to work doing exactly wht u recommended.
    Unfortunately as soon as i plug in the 3rd wav the other working wavs show missing
    I unplug it and they go back to work
    So i narrowed down the problem to 1 wav been faulty
    Any way to troubleshoot it??



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    That one might be shorted or something. I would put a support ticket together and leave that one unplugged for now.

    You might be an engineer if...You have no life and can prove it mathematically.

  9. #9
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    Ok perfect. Will do.
    Thanks again.


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