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Thread: Apex reboot issue

  1. #1
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    Apex reboot issue

    Hello
    It has been eight months since my APEX work.
    But , after updating the firmware version to 4.53_AB17
    Now, my APEX has auto-restart problems, which may be 2 to 5 times a day.
    The network setup uses fixed IP and IP ports using the 8888 and also uses RJ45 cable to connect my route.
    I'm sure my route is working well, so I don't know what happened on this issue.
    I hope someone can help me solve this problem. Thank you.

  2. #2
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    Maybe I have to downgrade F/W to old version?

  3. #3
    Master Control Freak RussM's Avatar
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    You mention using http port 8888; why? Do you have port forwarding to the Apex set up in your router? If you do, disable the port forwarding and see if the spurious restarts stop happening. Port forwarding is neither required nor recommended.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  4. #4
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    Quote Originally Posted by RussM View Post
    You mention using http port 8888; why? Do you have port forwarding to the Apex set up in your router? If you do, disable the port forwarding and see if the spurious restarts stop happening. Port forwarding is neither required nor recommended.
    Ok I will try to disable the post forwarding to make sure that is root cause or not
    Thank you.

    我從使用 Tapatalk 的 SM-N910U 發送

  5. #5
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    i think I no need to test that , because Apex already shutdown can not link and display always show blue.
    Now I repalece a new Apex classic unit , and it is work well.

  6. #6
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    Now , new APEX can link to APEX fusion, but how to link old APEX unit database data to new APEX unit

  7. #7
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by alexsu View Post
    Now , new APEX can link to APEX fusion, but how to link old APEX unit database data to new APEX unit
    If it's the same model and you saved your configuration you can use the save/load feature. If you didn't save your config or you changed models, you will have to configure everything all over again.

    You might be an engineer if...You have no life and can prove it mathematically.

  8. #8
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    Yes , that is finished , i already rebuild configuration
    THX

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