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Thread: Cannot access 'probes.sht' on Apex (4.52_5A17)

  1. #1
    Regular Vistor
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    Cannot access 'probes.sht' on Apex (4.52_5A17)

    Hello,
    I've not been able to access the "Probe/Input setup" page on the dash board since the 4.52 firmware update. The spinning circle page persist indefinitely. Previous to this it has not been a problem. I've tried reaching out on this forum previously but have not been successful.

    I've not updated to the 4.53_AB17 due to some reported problems of frequent rebooting.

    Is there a solution to this? Has the frequent rebooting problem resolved? I really need to calibrate my probes.

    Many thanks in advance.

    Cheers

  2. #2
    Frequent Contributor zombie's Avatar
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    Clear your browser cache and see if that helps.

    You might be an engineer if...You have no life and can prove it mathematically.

  3. #3
    Master Control Freak RussM's Avatar
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    The issue you described with the Probe/Input Setup page while running 4.52_5A17 is resolved in 4.53_AB17. It only affected those with an EB6 connected to the Apex Classic system.

    Despite what it may seem like, the rebooting issue has been encountered by only a small number of Apex Classic users. Go ahead and update. Remember to update the web pages after doing the firmware update and allowing a minute or two for the Apex to reboot dolling the firmware update.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  4. #4
    Regular Vistor
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    Thank you both for your responses. I feel reassured. Will update.

  5. #5
    Regular Vistor
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    Updated this evening. I found that update web pages took a few attempts. Had repeated error message 'controller timed out' at various point of updating.
    Is this a common occurrence? I assume it doesn't affect the successful update in any way?

    Cheers

  6. #6
    Frequent Contributor zombie's Avatar
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    That won't affect anything as long as it said sucessful at some point.

    You might be an engineer if...You have no life and can prove it mathematically.

  7. #7
    Regular Vistor
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    Great! Thank for the reassurance.

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