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Thread: OS-1 Stuck CLOSED

  1. #1
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    OS-1 Stuck CLOSED

    Well, my frustrations with the 2016 Apex continue. Now I have an optical sensor that is stuck CLOSED. I've checked the user-error stuff (plugged in, properly configured, current firmware, etc). Do these things need to be cleaned periodically? Have folks seen premature failure?

  2. #2
    New User
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    Feb 2018
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    Ensure that it is seated properly and you hear it click in. I have unplugged mine, wiped it with a clean dry cotton cloth and replugged it in when this happened to me and it worked. This thing senses a bend in the light ray so a scratch to the lenses may cause this, but not sure.

    Good luck to you!

  3. #3
    Frequent Contributor zombie's Avatar
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    They do require periodic cleaning to remove any algae or salt creep, which can inaccurately read as closed. If you have the port properly configured as an optical, it can also be an indication that the connector is loose and needs to be pressed in. If neither solves the problem, the optical sensor could be toast.

    You might be an engineer if...You have no life and can prove it mathematically.

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