Hey all,
I've tried searching around but have not found an exact solution to my problem. Last week we were doing some electrical work and I'm fairly certain that's when this process started. I noted that my light schedule was off, but the pumps and fans were running so I didn't think much of it.
Today I decided to fix the problem and I tried to sign in to Apex Fusion and found that the apex system was not connected. Looking under the tank at the display the display is on, but it's a completely blank blue screen. No flashing, black, etc. Just blue backlight with no actual display.
As you can imagine, this poses a problem. I've tried directly connecting the laptop to the apex and adjusting the IPV4 settings to the static IP, but I cannot locate the Apex on the "network" - it can't find it. I have no idea what IP the system was mapped to because I can't access the display. Therefore I can't figure out how I could begin to fix this. I need a firmware update (per Apex Fusion Sign In mine is outdated), but I can't get it to connect to complete the update.
I'm at a loss here. Any help would be appreciated.
If any more info is needed to help diagnose, please advise.
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