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Thread: Renaming Outlets/Inputs Limits

  1. #1
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    Renaming Outlets/Inputs Limits

    Are there limits with the Classic Apex regarding the number of inputs and outputs you can rename? I have 9 float switches renamed and it won't let me rename the 10th one. Thanks.

  2. #2
    Master Control Freak RussM's Avatar
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    There are no limits to the number of outputs which can be renamed.

    In recent Apex Classic firmware, up to 24 inputs may be renamed. It was 11 in older firmware. Is that Apex running old firmware? Might you have miscounted & and have already renamed 11 inputs, not 9?
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Actually I do have more than 11. I forgot the probes are inputs not just the float switches. Do I update firmware thru the classic dashboard


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  4. #4
    Master Control Freak RussM's Avatar
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    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  5. #5
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    Is there a way to find out what FW is on my unit now?


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  6. #6
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by crs751 View Post
    Is there a way to find out what FW is on my unit now?


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    It says on fusion, on the display, and in the classic dashboard.

    You might be an engineer if...You have no life and can prove it mathematically.

  7. #7
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    Ok I found it and the FW is current according to the link.


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  8. #8
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    Maybe I should submit a service ticket. If the outputs are unlimited I have some that can’t be renamed.


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  9. #9
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by crs751 View Post
    Maybe I should submit a service ticket. If the outputs are unlimited I have some that can’t be renamed.


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    It's not unlimited. It's 24 if you are up to date on firmware.

    Did you check that the firmware is 4.53? Or did you look at the part that tells you if your modules are good?

    You might be an engineer if...You have no life and can prove it mathematically.

  10. #10
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    No I went to the network heading. All my modules say they are up to date. I thought Russ said the outputs were unlimited but the input limit was 24.


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  11. #11
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by crs751 View Post
    Maybe I should submit a service ticket. If the outputs are unlimited I have some that can’t be renamed.
    Quote Originally Posted by zombie View Post
    It's not unlimited. It's 24 if you are up to date on firmware.
    Quote Originally Posted by crs751 View Post
    I thought Russ said the outputs were unlimited but the input limit was 24.
    There is no limit to the number of outputs which may be renamed, and I have no doubt that zombie knows this. I suspect that he just misread your post as saying "inputs" rather than "outputs".

    If you are unable to rename an output, then submit a tech support request.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  12. #12
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by RussM View Post
    There is no limit to the number of outputs which may be renamed, and I have no doubt that zombie knows this. I suspect that he just misread your post as saying "inputs" rather than "outputs".

    If you are unable to rename an output, then submit a tech support request.
    I indeed misread outputs as inputs.

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  13. #13
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    No worrie, i appreciate the help. I do have a ticket started with Neptune and they have been in touch with me even over the holiday. Great customer service.

    Sent from my SM-T560NU using Tapatalk

  14. #14
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    Turns out Apex customer service found a corrupt file that was the problem. All works now. Great customer service from Apex.

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