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Thread: Apex needs hard reset after power outage.

  1. #1
    New User
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    Apex needs hard reset after power outage.

    I’ve had two 10 seconds power outage this past 2 weeks. (One was a meter change by the utility company and the other weather related).

    When everything came back online the apex fusion website and local was unavailable and I had to perform a hard reset with a pin.

    Is this normal? My biggest concern is if I have this type of power blip while traveling/vacation I will lose the ability to monitor my system.

    I use hard wired Ethernet.

  2. #2
    Frequent Contributor zombie's Avatar
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    Not normal. I know the fix of that happens for a classic apex, but doesnt apply to the 2016.

    One thing that may help is to use a static IP instead of DHCP. Otherwise contact support.

    Sent from my SM-G965U using Tapatalk

  3. #3
    Frequent Visitor
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    As above, I've had several powercuts (long and short) and the Apex has come straight back up and visible in fusion.

  4. #4
    NSI Member
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    Lots of things can happen to devices during a short power fluctuation. You can mitigate your apex being affected by buying a cheap UPS and plug your apex into it. This will keep the apex powered on in a short power outage and avoid it having to restart. You can plug the apex directly into a UPS or more advanced, you can plug an energy bar into the UPS and use another to detect when the power is out and switch off all the outlets when it detects a power loss.
    Last edited by Mal7887; 06-15-2018 at 17:59. Reason: Typo

  5. #5
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by Mal7887 View Post
    you can plug an energy bar into the Apex
    Typo here...pretty sure you meant to say UPS

    Sent from my SM-G965U using Tapatalk

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