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Thread: Radion Gen4 WXM Missing Colors

  1. #1
    Frequent Visitor DarthSimon's Avatar
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    Radion Gen4 WXM Missing Colors

    Hey Guys,
    Had some issues with my radions and vortecs goings missing this am. I sent a few Firmware updates to the wxm. That usually does the trick. After 3-4 tries and frequency change, I am back online. 2 of my 3 Gen4 Radion XR15's are missing some colors, white white and violet. This missing colors seems to be the color configuration of a Gen3.... Any pointers??

    This is one of my 3 Radion Gen4;


    Here is my other gen4’s:

  2. #2
    Frequent Contributor SuncrestReef's Avatar
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    In addition to updating the WXM module firmware, did you also do the WXM RF Update from the Configuration page? See these instructions provided by Neptune: https://www.neptunesystems.com/downl...tructions1.pdf

    Here are the firmware numbers my WXM and Radion XR30 Pro G4's show:

    Rev 1.15, RF Rev 1.2 (1,0,0,0),(2,3,3),(250,0,0)
    Radion_Left - Rev 2.2.15 - OK
    Radion_Right - Rev 2.2.15 - OK

    I've also had my left Radion go "missing" frequently, so a couple days ago I moved my WXM module out from under the cabinet to the wall behind the tank. I'm curious to see if RF interference from other devices inside my cabinet were interfering with the signal. So far it's been connected fine since the move.

  3. #3
    Frequent Visitor DarthSimon's Avatar
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    My WXM dropping radions and vortechs is pretty random. I can go a few months and never notice it...

    Usually the firmware did the trick for me... I thought the RF WXM Update Button and Drop down menu Update Software and send to apex were the same, what’s the difference?? FYI the RF Update worked... My lights are back to full functionality.



    Sent from my iPhone using Tapatalk

  4. #4
    Frequent Contributor SuncrestReef's Avatar
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    Quote Originally Posted by DarthSimon View Post
    My WXM dropping radions and vortechs is pretty random. I can go a few months and never notice it...

    Usually the firmware did the trick for me... I thought the RF WXM Update Button and Drop down menu Update Software and send to apex were the same, what’s the difference?? FYI the RF Update worked... My lights are back to full functionality.



    Sent from my iPhone using Tapatalk
    Glad to hear that worked. As far as I know, the regular firmware update is for the WXM components that communicate with the Apex unit, and the RF update is for the WXM components that communicate with the Radions/Vortech devices.

  5. #5
    Frequent Visitor DarthSimon's Avatar
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    Gotcha!! Thank you!!!


    Sent from my iPhone using Tapatalk

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