Annoying glitch- notifications

[Joe DeSantis]

Anyone know why apex fusion keeps adding back a contact that I delete from the list of contacts that I wish to receive notifications?

I go into settings, then notifications and I remove the contact. I disappears from the list...for a few days...then adds him back without me even going into the notifications setting.

It’s becoming a major problem as this person does not choose to receive the notifications.

I’m an aquarium service company owner and this is making me look like I don’t know what I’m doing. Frustrating to say the least.


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[zombie]

Haven't seen that before. Contact support.

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[RussM]

Anyone know why apex fusion keeps adding back a contact that I delete from the list of contacts that I wish to receive notifications?

I go into settings, then notifications and I remove the contact. I disappears from the list...for a few days...then adds him back without me even going into the notifications setting.

It’s becoming a major problem as this person does not choose to receive the notifications.

I’m an aquarium service company owner and this is making me look like I don’t know what I’m doing. Frustrating to say the least.


Sent from my iPhone using Tapatalk

Does the recipient use the APEX Fusion iPhone app? If so, that person needs to kill the app, go into Settings on the iPhone or iPad, select the Notifications category, select the APEX Fusion app, then disable "Allow Notification". Otherwise, the push notification will be reinstated every time the app is run.

[Joe DeSantis]

Does the recipient use the APEX Fusion iPhone app? If so, that person needs to kill the app, go into Settings on the iPhone or iPad, select the Notifications category, select the APEX Fusion app, then disable "Allow Notification". Otherwise, the push notification will be reinstated every time the app is run.

Thank you. I will look into this


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[RussM]

Forgot one thing - delete the notification for that device in Fusion at the same time.