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Thread: Trouble updating to latest version

  1. #1
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    Trouble updating to latest version

    So this is what I’m getting. Any idea what I should do?


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  2. #2
    Frequent Contributor zombie's Avatar
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    Reboot the controller and run it again.

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  3. #3
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    I did that, I did some investigating and realized for some reason the IP address didn’t match my routers. Once I fixed that the comm. was ok. That being said I did the update but it doesn’t seem to have updated. it’s weird


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  4. #4
    Frequent Contributor zombie's Avatar
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    The display and classic dashboard will tell you the current firmware version, though I forget the page of the top of my head.

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  5. #5
    Master Control Freak RussM's Avatar
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    The current firmware version for Apex Classic models may be seen in the bottom section of the Network Setup page of the Classic Dashboard and on the display module’s Self Test option.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  6. #6
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    Thanks Russ, any idea why my one link status light would be orange? I came home today and my wav isn't working

  7. #7
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by LAreefguy View Post
    Thanks Russ, any idea why my one link status light would be orange? I came home today and my wav isn't working
    Probably outdated firmware for the module. Did you update your module firmware after doing the firmware update for the head unit?

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  8. #8
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    oyyy no i don't think so, i never knew that was a thing. I feel like a big dumbie. Would you please tell me where to go for the module firmware?
    Quote Originally Posted by zombie View Post
    Probably outdated firmware for the module. Did you update your module firmware after doing the firmware update for the head unit?

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  9. #9
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    Quote Originally Posted by LAreefguy View Post
    oyyy no i don't think so, i never knew that was a thing. I feel like a big dumbie. Would you please tell me where to go for the module firmware?
    I updated some modules via the actual aqua controller. Bit it doesn’t seem to have changed much. The status light on my 1link is green now. But in fusion it says missing next to both my wavs. I have no idea what to do next.


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  10. #10
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by LAreefguy View Post
    I updated some modules via the actual aqua controller. Bit it doesn’t seem to have changed much. The status light on my 1link is green now. But in fusion it says missing next to both my wavs. I have no idea what to do next.


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    Make sure to update all of them even if they say OK. A reboot may also be helpful after doing this.

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  11. #11
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by LAreefguy View Post
    But in fusion it says missing next to both my wavs. I have no idea what to do next.
    Check that the 1LINK power supply is plugged in to both a power source and the module, and that the power supply has power (led lit green)
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  12. #12
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    Quote Originally Posted by RussM View Post
    Check that the 1LINK power supply is plugged in to both a power source and the module, and that the power supply has power (led lit green)
    If it has a green status light wouldn’t that mean it’s plugged into both power sources?


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  13. #13
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    Quote Originally Posted by zombie View Post
    Make sure to update all of them even if they say OK. A reboot may also be helpful after doing this.

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    Ya I did all that, thanks bud. Just doesn’t seem to get working. Oh well hopefully apex can help on Monday. I appreciate all your input.


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  14. #14
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by LAreefguy View Post
    If it has a green status light wouldn’t that mean it’s plugged into both power sources
    No. On a 1LINK module, the status LED being lit solid means that it has power and is communicating with the Apex. It could be receiving power via Aquabus and not its power supply. My suggestion pertained to the text I quoted - that your WAVs are “missing”.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  15. #15
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    Quote Originally Posted by RussM View Post
    Check that the 1LINK power supply is plugged in to both a power source and the module, and that the power supply has power (led lit green)
    Soooooo I checked all cords and everything is plugged in. Buuuuuuut the power supple for the 1 link module is blinking green. Isn’t it supposed to be solid. Here’s a pic of the power supply.


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