My right pump on the dos is making a funny noise when it is supposed to be dosing. The head does not turn. Any way to fix this. This is a brand new unit
My right pump on the dos is making a funny noise when it is supposed to be dosing. The head does not turn. Any way to fix this. This is a brand new unit
Swap the heads and see if the problem resolves, follows the head, or stays with the motor.
Sent from my SM-G965U using Tapatalk
Remove and reseat the pump head. If that does not help, contact Neptune technical support.
Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.
Motor does not turn with the head off
Mine does the same thing... Did you have any luck with yours? I took the head off, manually spun the head (which seemed fine) and with the head off, I pressed the button to cycle the motor and it just clicks.... the drive doesn't turn at all. Had the unit on the tank for maybe 2 weeks...
No luck fixing it. They sent me a new unit
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