Results 1 to 9 of 9

Thread: Can't Connect Apex to Fusion

  1. #1
    New User
    Join Date
    Jul 2018
    Location
    Columbus, OH
    Posts
    3

    Can't Connect Apex to Fusion

    Hello,

    I just purchased my Apex and have started the setup process. I have followed the setup instructions here, but I am running into issues when I attempt to link my Apex to Fusion. I go to the following page after clicking the 'Link Apex':

    Screen Shot 2018-07-28 at 6.08.36 PM.jpg

    However, I don't know what to do next.

    When I am on Apex.local, I click on the 'Link Apex' under 'User':
    Screen Shot 2018-07-28 at 6.12.08 PM.jpg

    Then, I am taken to the following page, where I enter my APEX Fusion credentials. After entering my credentials, I click 'Link Apex', but I am always taken to the following page:
    Screen Shot 2018-07-28 at 6.15.01 PM.jpg

    After clicking 'Go to Login Page', I am taken to the login page, where I enter my credentials. After I sign in, I am taken back to the initial page:
    Screen Shot 2018-07-28 at 6.07.31 PM.jpg

    I am stuck in an endless loop of this, and I have no idea what to do next. I need to get a token, but I have no idea how because I can't link anything.

  2. #2
    New User
    Join Date
    Sep 2018
    Location
    Nashville, TN
    Posts
    1
    I’m having the exact issue. I’ll be following this thread in hopes of someone having a solution or advice.

  3. #3
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    Quote Originally Posted by Laurel View Post
    I’m having the exact issue. I’ll be following this thread in hopes of someone having a solution or advice.
    The first step I would take is to clear the browser cache and/or try a different browser and see if either helps.

    Sent from my SM-G965U using Tapatalk

  4. #4
    New User
    Join Date
    Sep 2018
    Location
    California
    Posts
    3
    Iam having similar problem can't figure it out....mine goes into wifi then it takes me to apex local u sign in admin password 1234 then it says problem uccured error 200 😩

  5. #5
    Frequent Visitor bigjim's Avatar
    Join Date
    Oct 2014
    Location
    Carpentersville, Il
    Posts
    367
    Quote Originally Posted by Guty View Post
    Iam having similar problem can't figure it out....mine goes into wifi then it takes me to apex local u sign in admin password 1234 then it says problem uccured error 200 
    That doesn't make sense. In the land of web based applications a return code of 200 from a server call to the browser means the request processed successfully.

    What OS and browser are you using?

  6. #6
    New User
    Join Date
    Sep 2018
    Location
    California
    Posts
    3
    Quote Originally Posted by bigjim View Post
    That doesn't make sense. In the land of web based applications a return code of 200 from a server call to the browser means the request processed successfully.

    What OS and browser are you using?
    I have the most resent windows with internet explorer also tried to use my iPhone and same problem

  7. #7
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Quote Originally Posted by bigjim View Post
    That doesn't make sense. In the land of web based applications a return code of 200 from a server call to the browser means the request processed successfully.
    The Error 200 is not an HTTP status code. While rare, it is possible for APEX Local to throw an "error 200"
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  8. #8
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,463
    Quote Originally Posted by Guty View Post
    Iam having similar problem can't figure it out....mine goes into wifi then it takes me to apex local u sign in admin password 1234 then it says problem uccured error 200 😩
    Contact Neptune tech support
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  9. #9
    New User
    Join Date
    Sep 2018
    Location
    California
    Posts
    3
    Quote Originally Posted by RussM View Post

    I tried last night they haven't gotten back so just waiting thank you

Similar Threads

  1. Can't connect to Apex Fusion
    By meliness in forum APEX Fusion
    Replies: 0
    Last Post: 10-25-2017, 22:52
  2. Help! Apex will not re connect to fusion
    By BottomFeeder in forum A2 Apex/ApexEL and A3 Apex Pro/Apex/Apex Jr
    Replies: 3
    Last Post: 06-11-2017, 05:37
  3. Can't connect used Apex to Fusion
    By McGee10 in forum APEX Fusion
    Replies: 0
    Last Post: 04-04-2016, 16:04
  4. Apex is not connect to fusion
    By Ryan84 in forum APEX Fusion
    Replies: 3
    Last Post: 02-25-2016, 11:21
  5. Help! cant get apex to connect with fusion
    By jrd91jb in forum Networking & Internet Connectivity
    Replies: 2
    Last Post: 02-19-2016, 17:52

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •