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Thread: Previously used apex classic

  1. #1
    Regular Vistor
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    Previously used apex classic

    I am trying to set up a used unit. I have hooked the brain to my internet thru a router switch. It shows communication on the display. I updated the firmware. I would like to wipe the brain and outlets and start from scratch. Am unable to find a way to do this. My hope was to hook up to fusion to reset everything but the classic unit does not show up on my iPad under systems . My 2016 unit shows up. Looking for some help please.
    classic brain, b4 and eb8 gold labels. All bought used.
    thank you,
    Jim

  2. #2
    Master Control Freak RussM's Avatar
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    See the middle section of this sticky: https://forum.neptunesystems.com/sho...m-Someone-Else
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Russ , thank you for your response. I am very tech illiterate . As for the instructions


    1. If there are multiple EnergyBars and/or any additional expansion modules comprising your Apex system, disconnect all modules from the Apex except for one EnergyBar.
    2. Do an Initialize All of the Apex using the classic web pages (Configuration->Misc Setup page-Initialize memory->Initialize All) or through the display module menu system (System->Init Memory->Init All).
    3. Wait until the Apex reboots plus an additional 2-3 minutes.
    4. Link your Apex to your APEX Fusion account.
    5. Go to the the Authorization page in Fusion. If you see two Owners listed:



    • Go back to the Apex List page
    • Click the gear icon
    • Click Remove, and enter your password when prompted
    • Wait about 5 minutes
    • Re-Link your Apex
    • Go to the the Authorization page in Fusion; you should only see yourself listed as Owner.



    I do not understand the Initalize all of the apex using the classic web pages
    also, when I try using the display module there is no listing under system that reads init memory init all.

  4. #4
    Master Control Freak RussM's Avatar
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    Quote Originally Posted by Jmm744 View Post
    there is no listing under system that reads init memory init all.
    Use the up or down buttons to scroll to the Initialize All item.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  5. #5
    Regular Vistor
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    Thanks. Will check it out.
    have a great day, Jim

  6. #6
    Regular Vistor
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    Got it connected just fine. Amazing how easy it is once you understand it. Love the fusion app.
    Thank you for your kind reply Russ.
    hope you have a great afternoon. Hope you are well away from the fires.
    jim

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