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Thread: RED light on pump 1

  1. #1
    New User
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    Jan 2015
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    RED light on pump 1

    Just bought a new Dos yesterday, was setting up this morning and when I went to calibrate pump 1 at about 30 ml it shut off. The led was red tried to prime it and the pump wont run. I found a thread on here saying it's a hardware issue, but that's all it said was wondering if anyone else has had this issue and what the coarse of action is. I opened a ticket earlier. Firmware also was ok on classic dashboard so I did not update that prior. I have a 6 year old apex light, was told by lfs that it would work with it. Thanks

    Sent from my SM-G950U using Tapatalk

  2. #2
    Master Control Freak RussM's Avatar
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    Dec 2012
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    You need to work with tech support on this.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    New User
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    So I guess I let the ticket play out, or make a phone call tommorow?

    Sent from my SM-G950U using Tapatalk

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