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Thread: asm module not turning on

  1. #1
    Regular Vistor
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    asm module not turning on

    i have the asm and par meter and they have been working fine. now the light wont come on and does not seem to startup. may be unrelated but over the last week or so i noticed that my par for my tank was getting continiously lower and i was about to clean sensor and start evaluating why when it quit working. what to do?

  2. #2
    Frequent Contributor zombie's Avatar
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    What light isnt working? The light on the ASM or your tank light? If the latter, post the code for it.

    Sent from my SM-G965U using Tapatalk

  3. #3
    Regular Vistor
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    the light on the asm module, usually it it on but now it will not come on at all, no blinking, nothing

  4. #4
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by scott11106 View Post
    the light on the asm module, usually it it on but now it will not come on at all, no blinking, nothing
    Try a different aquabus cable and different ports. If the status light still wont come on, that means there is almost definitely a hardware issue you will need to contact support for.

    Sent from my SM-G965U using Tapatalk

  5. #5
    Regular Vistor
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    ok, yes tried 2 cables and tried 2 different ports on 2 different pieces of equipment

  6. #6
    Frequent Contributor zombie's Avatar
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    Contact support then. Probably a hardware issue.

    Sent from my SM-G965U using Tapatalk

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