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Thread: Apex EL

  1. #1
    Regular Vistor
    Join Date
    Aug 2018
    Location
    Ohio
    Posts
    49

    Apex EL

    I just bought a new Cor-20 to add to my system. When I plug in the aquabus cable, the power shuts off to everything on the apex. I tried a different cable from a different module and it does the same.
    Here is how I have everything routed:

    ApexEl base:
    1 aquabus to EB832
    1 aquabus to EB8
    1 connector to breakout box
    WXM
    1 aquabus to EB8
    PM2
    1 aquabus to EB8
    AFS
    1 aquabus to EB8

    Neptune thought my driver for the cor was bad, but the new one does the same. It don’t matter where I plug the Cor’s aquabus in , it shuts everything off. Without the aquabus plugged in the Cor-20 runs perfectly as a stand-alone, it’s only when I try to connect it to apex that it happens.

    Please help me out guys!!

  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    22,464
    You need to continue to work with tech support.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    Regular Vistor
    Join Date
    Aug 2018
    Location
    Ohio
    Posts
    49
    It just sucks because they do everything through email

  4. #4
    Hydroponics Guy
    Join Date
    Jun 2018
    Location
    Las Vegas, NV
    Posts
    57
    Quote Originally Posted by Sevitz5 View Post
    It just sucks because they do everything through email
    Nope. If you really screw up, they'll call you or schedule a screen sharing session. Be patient, grasshopper.

  5. #5
    Regular Vistor
    Join Date
    Aug 2018
    Location
    Ohio
    Posts
    49
    I was on the phone with Jon from Neptune. He got on my system remotely and sorted out that my EB8 has an issue with it. I ordered a new one and when it gets here tomorrow I will see what happens.

  6. #6
    Frequent Visitor rkpetersen's Avatar
    Join Date
    Jun 2017
    Location
    Near Seattle
    Posts
    940
    Not to interfere with whatever Neptune told you to do, but if it were my system I would probably reroute all the aquabus cables, avoiding any bus connections to the EB8, and see if the cor now functions properly.

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