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Thread: Help: upgrade from Jr to Classic / Can't generate Token

  1. #1
    Regular Vistor
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    Help: upgrade from Jr to Classic / Can't generate Token

    Hi..I am trying to transfer from apex jr to classic and I can't link to Apex fusion.
    I am following the quickstart guide.
    When I get to the point where I want to link to fusion the display just says ApexFusion: Comm OK.
    Shouldn't I be able to generate a token to link to my current fusion account?

  2. #2
    Frequent Contributor zombie's Avatar
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    Did you purchase this secondhand? A comm OK means it is already linked with a fusion account. If that is the case, you need to either contact the original owner and have them remove the apex or factory reset the apex using initialize all from the display.

    Sent from my SM-G965U using Tapatalk

  3. #3
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    Ok...so, I did the factory reset and it's gotten worse from there. Prior to that I was able to actually program a few of the outlets just to get the basic stuff...temp and powerheads running. Now, none of that works. I was able to linke the new fusion to my display. I was able to update the firmware. It says " Comm Ok now. But, when I try and plug in my heater and powerheads, they no longer respond. Is there something that I am missing?

  4. #4
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by iTread View Post
    Ok...so, I did the factory reset and it's gotten worse from there. Prior to that I was able to actually program a few of the outlets just to get the basic stuff...temp and powerheads running. Now, none of that works. I was able to linke the new fusion to my display. I was able to update the firmware. It says " Comm Ok now. But, when I try and plug in my heater and powerheads, they no longer respond. Is there something that I am missing?
    What do you mean exactly when you say they dont respond? Manual ON/OFF?

    Sent from my SM-G965U using Tapatalk

  5. #5
    Regular Vistor
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    I figured it out eventually. or Ijust went through the whole process again and it worked. Thanks

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