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Thread: Dos not pumping but lights are on

  1. #1
    New User
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    Aug 2016
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    Eastern
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    Dos not pumping but lights are on

    Using dos connected with 1link to do awc. Has been working fine until I moved it yesterday. Everything is logging like it is working but the pumps are not pumping. The manual prime buttons are not working either. Lights are on and change to blue.
    also have another dose linked to the one not working with an aqua bus that is working.

  2. #2
    Master Control Freak RussM's Avatar
    Join Date
    Dec 2012
    Location
    California - US Pacific
    Posts
    17,317
    Check that the 1Link cable is fully seated at both ends.
    I'm not a Neptune support rep. Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
    New User
    Join Date
    Aug 2016
    Location
    Eastern
    Posts
    13
    I’ve tried to unplug and plug both ends and still not working

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