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Thread: Can't Update AOS on APEX 2016

  1. #1
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    Can't Update AOS on APEX 2016

    Been trying to update the firmware on a Apex 2016 via wireless or wired and have not been successful. Tried it at least 5-6 times in wired and another handful of times wirelessly and get the same result. I click on the Update AOS banner and then I get the Update AOS screen plus the count up to 100%. After that, it says I am successful and click OK to re-login. But when I get back to the Apex Network Setup page, my current AOS never changes.

    BTW, my Apex goes from Orange->Green->Purple->Green-> back to Orange during the above.

    I am trying to go from:
    Current AOS5.00_AC16Z




    Newest AOS5.03_CA17




    I have hard reseted the Apex in a couple of those tries as well and obviously getting the same result. Appreciate any insights. Thanks.

  2. #2
    Master Control Freak RussM's Avatar
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    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

  3. #3
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    Thanks. I did but they are closed on Saturday?

    Anything else I can be trying?

    Is there a Flash Utility for the Apex 2016 like there are for the Apex Classic?

  4. #4
    Frequent Contributor zombie's Avatar
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    Quote Originally Posted by kkok View Post
    Thanks. I did but they are closed on Saturday?

    Anything else I can be trying?

    Is there a Flash Utility for the Apex 2016 like there are for the Apex Classic?
    They have people that will often answer emails outside of normal business hours, but they aren't obliged to.

    Firmware can only be updated through apex local, fusion, or telnet (only support has access to the telnet commands. They aren't publicly available).

    Sent from my SM-G965U using Tapatalk

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