I have a DOS that will not dose at all. I have restarted my apex, and have tried to upgrade the firmware. I have tried to calibrate the dosing rate, but no luck of the DOS spinning. Does anyone have any suggestions?
I have a DOS that will not dose at all. I have restarted my apex, and have tried to upgrade the firmware. I have tried to calibrate the dosing rate, but no luck of the DOS spinning. Does anyone have any suggestions?
Did you plug in the power supply?
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... really?
That was one of the first things I checked. I unplugged it and plugged it back in. To ensure that it had power. I also hoped that it would reset it by doing a power cycle.
You would be surprised how many people assume the aquabus cable supplies power to the DOS and do not plug the power supply in.
I would start a support ticket.
Do the pump heads turn when you manually press the priming buttons?
Check the power supply with a multimeter and see if it's actually outputting 24V
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