Hi guys,

Can somebody help me. Wanted to create a back-up system for powerfaillure so I addded an WXM module and a Vortech MP40QD with battery back up besides the two Wav`s. The installation went perfect and the Vortech is running, however I notice that the Wav`s went down after connecting the Vortech on the WXM module.

In fusion it showed WAV missing, tried the following steps: Unfortunately the WAV did not show up in the module set-up page. The 1link is solid green and connected properly.

1. Disconnect the 1link module from the apex and the WAVS from the 1link.
2. Go into the module setup page and delete the 1link and the wav modules.
3. Reboot the apex and wait for about 1 minute or so for a complete reboot
4. Go into the module setup page and verify that the 1link and the wav's don't appear as modules.
5. Reconnect the 1link and make sure it shows up in the module setup screen.
6. Update the 1link firmware without the wav's attached even if you have already updated the 1link
7. Now, one at a time connect each wav and make sure it shows up as a module in the module setup and update each of their firmware, one at a time.
8. Do this for the other 2 wav's.
9. If it works, great. If not then I would contact Neptune Tech Support.







Brgds Martin