So I will preface this by saying I have only had my APEX system for 3 months, so I am new at this. I purchased my APEX and got it up and running very easily. About 3 weeks later I purchased the Neptune ATK and use it with the APEX, not as standalone. I installed the ATK using the APEX and the task option - again very simple and straight forward. About two weeks ago I noticed that my ATK was not functioning as it has been. It never turns on. I have tried taking the water level down to simulate the need for the ATK to trip on and it does not. The sensors do no appear to be dirty in any way. I will add that my sump is small so I do not have room for the float valve and have removed it - I did that from the beginning.
I have also tried to delete the module and the add it back - no luck.
Any ideas? Hoping for a simple fix before calling Neptune for help.
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