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Thread: Firmware issues

  1. #1
    New User
    Join Date
    Nov 2018
    Location
    Central
    Posts
    2

    Firmware issues

    I recently purchased an Apex classic from a fellow reefer on my local Facebook page. I tried setting it up tonight and the online dashboard says i need to update the firmware. I tried updating the firmware and it failed on block 18 of 20. Now my LCD screen doesn't work and both the bar and the brain are blinking yellow.

    Is there a factory reset for this? My computer won't recognize the apex since the firmware failure.

    I need help....

  2. #2
    NSI Member
    Join Date
    Jan 2013
    Location
    MN
    Posts
    338
    Try the steps on page 126. That might get it back into the mode to receive the update.

    https://www.neptunesystems.com/downl...nce_Manual.pdf

  3. #3
    New User
    Join Date
    Nov 2018
    Location
    Central
    Posts
    2
    I work up this morning and gave this a shot. Worked first time!! I was burning the midnight oil last night trying to get this to go into boot loader mode and I thought i tried everything! Thanks for the help!!!!

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