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Thread: Solenoid not working as expected

  1. #1
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    Solenoid not working as expected

    OK so I just received my Neptune solenoid and connected it to my RODI system to be able to auto-fill my ATO reservoir. I have 2 optical sensors in the reservoir--a low sensor to tell the solenoid to open, and high sensor telling the solenoid to close water flow. I also have a mechanical RODI float valve to cut water supply for redundency, and also a moisture sensor on the floor by the reservoir in case of an overflow. The problem is that I'm not getting water through the solenoid. I removed the RO tubing from the entrance to the solenoid and water came gushing out, so I know it is receiving the water supply. I removed the tubing at the exit of the solenoid and no water there. So, the problem is either my programming or the solenoid, and since it is new, I am assuming the problem is my programming. Here is what I used for the programming--tell me if I did something incorrectly:

    Set OFF
    Fallback OFF
    Defer 001:00 Then ON
    If RO_L_1 OPEN Then ON

    If RO_H_2 CLOSED Then OFF

    RO_L_1= low sensor
    RO_H_2=high sensor
    When I checked the solenoid the water level is below both sensors--both correctly show open. The Solenoid is shown in the on position in fusion. And since someone will ask--yes, the RO tubing is going the correct direction and I am aware there is an in and an out in the solenoid and it can't be used in the wrong direction. Your help is appreciated

  2. #2
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    did you just buy this today at ITB?

    Sent from my SM-G950W using Tapatalk

  3. #3
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    Quote Originally Posted by imfsub12 View Post
    did you just buy this today at ITB?

    Sent from my SM-G950W using Tapatalk
    No I ordered it from BRS. Had it for about a week or so and just put it on today.

    - - - Updated - - -

    I should also say it is plugged into one of my EB832s, so it should have power.

  4. #4
    Frequent Contributor zombie's Avatar
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    Does it turn on when you put the outlet in manual ON? If not, you might have programmed the wrong outlet.

    Sent from my SM-G965U using Tapatalk

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