Can't seem to get a green connection for my ASM. I've disconnected, deleted set up, changed ports. Always a solid orange light!
Any tips and tricks? Using ApexEL, and from my local screen.
Thanks
Can't seem to get a green connection for my ASM. I've disconnected, deleted set up, changed ports. Always a solid orange light!
Any tips and tricks? Using ApexEL, and from my local screen.
Thanks
Go to your modules page and update the firmware for all of your modules then try again.
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EB 832 module is at software rev 8
AOS is 5.04L_7A18
I don't have any other modules connected. Although I have a DOS system to connect today as well.
Update the EB832 just in case it helps. If you have an AUX power supply, sometimes plugging that into your controller, unplugging everything else, and then plugging in only the module with solid orange can get it to take.
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Had already updated it, and it did nothing. Not sure about the aux power supply, but I unplugged everything from the 832, powered it down, and tried to plug in the DOS and PMK with nothing else, and still nada. So freakin frustrating.
Did the DOS get recognized fine?
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recognized as dos, but not "connected"
I would contact support then. I'm out of ideas you can do on your own.
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Does the ASM show up in the modules list?
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both asm and dos are recognized, but both have exclamation points next to them and say disconnected when you click on them to see the summary and configuration
How are the Aquabus connections made?
ASM to DOS to EB832 or both directly to EB832?
I’m assuming you are using the supplied cables?
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I've done both. Individual and daisy chain. Yep, using the cables in the box. both just came yesterday from brs.
even tried to update them, thinking maybe their software or firmware was old, didn't work either.
Is the status light on the EB832 blinking?
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neptune symbol on wifi and eb832 are both solid orange
Unplug the DOS from the Aquabus port.
Start the firmware update for the ASM. Just as it starts, unplug the Aquabus cable from it, wait a few seconds then plug it back in.
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worked for the asm! lets see if it works for more than a bit, and for the dos as well
and i have no idea why that WOULD work... can you explain?
Why do i also get a new temperature reading tile, when attaching the pmk?
Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.
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