Results 1 to 6 of 6

Thread: EB832 issue

  1. #1
    Control Freak In Training
    Join Date
    Dec 2016
    Location
    West Unity, OH
    Posts
    133

    EB832 issue

    I am adding an EB832 to my system, it will be the 4th on my Apex. I can only get an orange flashing light on the logo 3 to 4 times every second. I have rebooted the apex, tried a different aquabus cable, tried both cables in all 3 usb ports on the new energy bar and two different source ports. I used one of the cables to add a VDM which came on to the network fine, so I know both cables weren't bad. What do I try next?

  2. #2
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    Update the firmware on all of your existing modules and then try plugging it in. If that doesn't work, try disconnecting every module except the new EB, update its firmware once it connects, then plug everything else back in.

    Sent from my SM-G965U using Tapatalk

  3. #3
    Control Freak In Training
    Join Date
    Dec 2016
    Location
    West Unity, OH
    Posts
    133
    Ok even though it said each modules software was up to date I let them all update one at a time anyways. Same result, so I unplugged everything and only had new EB832 and head unit connected. All modules showed disconnected but the new module still wasn't on the list. Powered down and put everything back and all is good with the original equipment but still nothing on the new EB832. Anything else to try?

  4. #4
    Frequent Contributor zombie's Avatar
    Join Date
    Dec 2013
    Location
    Denver, CO
    Posts
    13,176
    Quote Originally Posted by Muttley000 View Post
    Ok even though it said each modules software was up to date I let them all update one at a time anyways. Same result, so I unplugged everything and only had new EB832 and head unit connected. All modules showed disconnected but the new module still wasn't on the list. Powered down and put everything back and all is good with the original equipment but still nothing on the new EB832. Anything else to try?
    Contact support.

    Sent from my SM-G965U using Tapatalk

  5. #5
    Control Freak In Training
    Join Date
    Dec 2016
    Location
    West Unity, OH
    Posts
    133
    Ticket initiated. I'll report back

  6. #6
    New User MoorishIdol's Avatar
    Join Date
    Dec 2020
    Location
    Erie, PA
    Posts
    2
    Did this ever get resolved? I have the same exact issue as described above. Current setup. Apex 2016- software fully updated, EB832#1 connected- software fully updated, FMM module connected-software fully updated (3 optical sensors and ATK). Trying to connect a 2nd EB832, but only get flashing orange logo. Things that I have tried... Disconnecting everything except the new (preowned) EB832, still get flashing orange. 3 Aquabus cables tried and different 110v outlets. Plugged the 2nd EB832 into head unit Aquabus, then tried FMM and primary EB832 after standalone didn't work. Can not get the 2nd EB832 to appear in the modules list. Rebooted base unit multiple times during this process.

    Side Notes- Plugging in just the Aquabus cable causes normal flashing orange light speeds, plugging only 110v in causes 1/2 second white light followed by rapid flashing orange and red glow in/around outlet 8. Plugging in Aquabus cable, then power cord results in relays clicking and red glow in/around outlet 8. Aquabus from 2nd EB832 supplies power to base unit, however all 8 110v outlets provide no power and still will not appear in the modules list within Fusion. This is all done without any other modules connected.

    Support ticket already opened and thus far all of the options that were suggested by them have been tried and noted above.

    Please let me know if there is anything else that can be suggested to try.

    Thank you very much!

Similar Threads

  1. Issue with EB832- Outlet wont turn off with a Voltage Warning.
    By Doctareef in forum EnergyBars 832 / 632 / 8 / 6 / 4
    Replies: 10
    Last Post: 03-17-2020, 09:35
  2. Question: ORP issue or tank issue?
    By Etoimos in forum AquaBus Modules, Probes, and Breakout Boxes
    Replies: 4
    Last Post: 05-28-2019, 14:12
  3. EB832 issue
    By Elricsfate in forum A2 Apex/ApexEL and A3 Apex Pro/Apex/Apex Jr
    Replies: 0
    Last Post: 03-04-2017, 10:03

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •