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Thread: Need to get fusion going on my device

  1. #1
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    Need to get fusion going on my device

    I have a classic Apex base unit with EB8. My controller version is 4.52_5A17. On my dashboard it says ApexFusion Communication Error. How do I update this software and how do I get Fusion going on this controller?

  2. #2
    Master Control Freak RussM's Avatar
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    Dec 2012
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    Apex Classic firmware download and instructions are here: https://www.neptunesystems.com/firmware/

    The Get Started guide covers linking your Apex Classic to APEX Fusion: https://www.neptunesystems.com/getstarted/apexclassic/

    The preliminary steps of the firmware update process might also resolve the Fusion communications error.
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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