Hi,

This is my 2nd Apex. I went through the setup process and it linked to my existing account without issue. Then I noticed none of the probes were updating (mainly temp). I also tried to rename the outlets and set up the same programming I have for my other unit kessil lights the same on this unit. When I renamed something or changed programming and pressed the cloud it would say successful and show the change. When I went back to the dashboard it defaulted to the old name. When I went back in to check the programming it was also reset to default. Then this morning it won't connect to fusion. I'm assuming it wasn't fully connected the whole time. I also suspect it is a network/wifi issue but I'm not sure how to check and see. I did the reboot with a pen and later unplugged the unit but it still didn't work/reconnect.

Thank you for your help!

Justin