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Thread: My Display Screen is blank...

  1. #1
    Director, Customer Experience Paul's Avatar
    Join Date
    Jan 2013
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    Neptune Systems
    Posts
    224

    My Display Screen is blank...

    Via the browser interface:

    1.Configuration > Module Setup

    2.Choose your display module from the drop down list. If you have multiple display modules listed, this is not a concern, choose the display module with the highest AquaBus address.

    3.Click the update firmware radio button.

    4.Click the submit module change.

    5.Wait 10 seconds, if you do not see that the module is being updated at the bottom of the screen, then remove from the AquaBus and plug it back in. If you still do not see any progression, then try removing from the AquaBus an additional time.

    6.If you see updating firmware progression, then more than likely, your display screen will turn on shortly.

    If you continue to have trouble, then please contact Neptune Systems.

    Thank you,

    Paul
    Neptune Systems
    Customer Service Manager
    Last edited by RussM; 12-24-2013 at 21:31.

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