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Thread: app not working

  1. #1
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    app not working

    I just installed the Apex app on my Samsung galaxy tablet from the play store. I can't figure out where to add my controller. It just sits on the main screen. Any ideas?

  2. #2
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    You have to hit your menu or settings button and a + symbol pops up

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    Quote Originally Posted by bobbywade View Post
    You have to hit your menu or settings button and a + symbol pops up
    Nope. That didn't work. There are no button to hit. Only thing that changes is when I hit support at bottom. Then comes up with a few choices. No where do I see where to add controller.

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    I'm talking abou t the menu button on the tablet it's the left touch button next to the home button

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    Quote Originally Posted by bobbywade View Post
    I'm talking abou t the menu button on the tablet it's the left touch button next to the home button
    OK. Got it. It now tells me my temp and such but where is the outlets controls, history, et c... I tap on the controller identified but nothing. Thanks for your help.

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    I heard when it does that some of your settings info is not correct

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    Quote Originally Posted by bobbywade View Post
    I heard when it does that some of your settings info is not correct
    OK. Thanks. I'll check it out.

  8. #8
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    One of the treads here shows how to do it correctly

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    Quote Originally Posted by bobbywade View Post
    One of the treads here shows how to do it correctly
    It's working now. Thank you

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    I'm having the same locked App screen on my Samsung phone. And suggestions?

  11. #11
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    Same issue with my LG I only see a button to look at help resources. Any advice.

  12. #12
    Frequent Visitor rlauer's Avatar
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    Any reason you are wanting to use the app as opposed to Fusion which is the latest cloud based app and is updated frequently? I have had the app and it does not provide anywhere near the functionality that Fusion will provide and I am fairly certain that Neptune will not be putting any additional dev into the mobile apps.
    Rob

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    Well not sure I understand the app is the apex fusion app. I am going to have a dedicated tablet and just figured it was easier to use that than web browser


    Sent from my iPhone using Tapatalk

  14. #14
    Frequent Visitor rlauer's Avatar
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    Agree an app would be easier for a dedicated tablet but the interface is not nearly as nice as Fusion. Although I don't have my tablet always on, I do have a shortcut to fusion which loads almost immediately and I get a far better interface IMHO.
    Rob

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    Thanks for input. I will just go that route


    Sent from my iPhone using Tapatalk

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    Quote Originally Posted by chubble View Post
    Thanks for input. I will just go that route


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    I hope they do come out with the fusion app for Android for one reason. I can use the fusion website on my mobile data, last time I did in a 10 min span it used up 1gig of data

    Sent from my SM-G935W8 using Tapatalk

  17. #17
    NSI Member Krazie4Acans's Avatar
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    My new phone doesn't have a menu button at the bottom. It only uses the onscreen menu button which the app has to provide and the Apex app doesn't do that. I prefer the app because it has a widget which means I don't have to open the app or the browser to see the tank stats. I want that functionality back so I can see the info at a glance without having to load fusion or walk over to the display.

    Anybody know how to add any apex without the menu button?

  18. #18
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    Quote Originally Posted by Krazie4Acans View Post
    My new phone doesn't have a menu button at the bottom. It only uses the onscreen menu button which the app has to provide and the Apex app doesn't do that. I prefer the app because it has a widget which means I don't have to open the app or the browser to see the tank stats. I want that functionality back so I can see the info at a glance without having to load fusion or walk over to the display.

    Anybody know how to add any apex without the menu button?
    It would help to know what type of phone you have but I know on the Samsung S7 you hold down the back button

    Sent from my SM-G935W8 using Tapatalk

  19. #19
    NSI Member Krazie4Acans's Avatar
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    It's an HTC 10. I think I found a spot with the setting but I'll have to wait to try it until I get my phone back with its new screen.

  20. #20
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    When I use phone or tablet to log in Apex local I get to my home screen but can not use control switches? do these need to be linked and if so how?

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