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Thread: Radion Firmware 1.7.8 and WXM Update Procedure

  1. #1
    Director, Customer Experience Paul's Avatar
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    Exclamation Radion Firmware 1.7.8 and WXM Update Procedure

    The thread will detail the process to updating your WXM and Radion Firmware to fix the "Missing Issue" many users were experiencing in this thread here. To update your Radion FW and your WXM module please closely follow all the steps below.

    The first step of this process, if you haven't already done it, is to download and update to the new Apex FW here:

    1. Download Firmware
    2. Update Firmware- NO Wireless
    3. Update Webpages


    The second step will be to Update your WXM:

    1. On the web-interface: Go to Configuration> Module Setup
    2. Select the WXM module
    3. Select Update Firmware Radio Button
    4. Submit Module Change, confirm the WXM update to SW 10 (look in your module list)
    5. After the WXM is updated, select the WXM from drop down again.
    6. Select the "WXM RF Firmware"
    7. Select "WXM Firmware Update Button"
    8. This process will take a 2-3 minutes. After you see the download is complete, wait another minute or so, then power cycle your WXM, When the update is complete your WXM should show:
      SW Rev 10, Rev 1.14, RF Rev 1.2


    The third step will be updating your Radion lighting:

    1. If you don't already have it, then DL the connection manager here:
    2. Download the most recent Radion Firmware:
    3. Extract the Radion file, but do not open it.
    4. Open the connection managers USB Radion
    5. Connect your Radion Fixture your your computer using the USB cable supplied by EcoTech
    6. Select Firmware update
    7. Select the .etm file downloaded in step 2.
      If you are unable to select a custom firmware, then disconnect your computer from the Internet
    8. Now reset the Radion to factory settings using the USB Radion
    9. Now recalibrate the Radion LED lighting channels so "off" is actually "off"


    The fourth step of this process is preserving your current configuration of programming in your controller:

    1. From the web-interface (not Fusion) Copy to a word file or something similar all your radions and vortechs programming .
    2. Reset vortech using : MODE+SET, MODE , SET ( green reset ) , vortech outlets will be deleted .
    3. Unplug the Aquabus from the WXM and delete the WXM module from the controller.
      Configuration> Module Setup> Select WXM> Select Delete Module Radio Button> Submit Module Change
    4. Reconnect the WXM and give the controller a little time to recognize it


    The fifth step of this process is to re-attach your EcoTech equipment to the WXM:

    1. For your Vortechs, first prime them for attaching: Press and hold (set+mode), hold mode, hold set
    2. Now attach your Vortechs: Press and hold (set+mode), tap set
    3. Now reset your Radions
      Via the browser: Configuration Module Setup> Select WXM> Select "Reset Radions"
    4. Now attach your Radions
      Via the browser: Configuration Module Setup> Select WXM> Select "Attach Radions"
    5. Now in your module list your Vortech and Radions should all be listed "OK"
      Vortechs will be listed with different Revisions of firmware. Radion should be listed with 1.7.8 firmware


    The sixth step of this process to re-configure your EcoTech equipment settings:

    1. Using the word document and copy and paste your outlet programming



    After completing these 6 major steps you Radions and Vortech should no longer experience the past "Missing" behavior. It is important to complete each and every step of this process as we want these devices to be at factory settings when we reattach them in step 5.

    Please let us know if you have any other trouble. You can post in this forum here for assistance or contact Neptune Systems Support

    Paul

  2. #2
    Director, Customer Experience Paul's Avatar
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    There is now a picture guide available for this process and configuring your Radion:

    http://www.neptunesystems.com/radiongs/

  3. #3
    Master Control Freak RussM's Avatar
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    Note: this thread only pertains to older Radions. It does not apply to Radions G3 or G4
    Please do not send me PMs with technical questions or requesting assistance - use the forums for Apex help. PM me ONLY if the matter is of a private or personal nature. Thanks.

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