I have bought my apex a year and 3 months ago. I loved the flexibility and the accessibility it provide. Web and iPhone web server performance was slow. About 2 months ago, I upgraded to 4.20 firmware, now I have a constant timing out, it doesn't matter I accessing it from web or the iPhone. I have to constantly resetting it. My biggest problem was yesterday when the apex was not responding and my pumps with everything else where shut down. I am out of the country and I had to walk my wife reset it and then I started the system up. The apex and everything else is running on apc ups battery backup which gives me 3 hours of run time. Just to cover that part, I didn't loose electricity.
Well, today the system is still running but the apex is timing out all day and I have no idea how things running. I had to wait about 2 hoarse until I got one reading and then timing out again. It is so frustrating. Am I the only one with this timing out issues? Did anybody has the apex freezing ( if I might say that)?
one last thing, the don't get the graphs on Either my web browser and iPhone. I did clear the cache and I even installed another browser just for testing. I even used my wife's laptop to test and same result. It is so frustrating.
to Neptune systems
please let me know what to do, everything running on your controller and I hate to loose thousands of dollars and my system that I love for a controller failure. Please contact me ASAP to find out what's is going on my apex why it not working as it suppose to. My email is [email protected]
Thank you in advance
issa
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