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Thread: Forum Rules and Policies

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    Forum Rules and Policies

    Welcome to the Neptune Systems Community Forum!

    We have a few necessary rules and policies.

    ● The most important policy is that we expect all forum users to conduct themselves in a civil and courteous manner.

    ● We do not permit any "ranting", bashing", "flaming", or other emotion-laden posts about any persons or products, including the products of our direct competitors. If you feel a need to make negative comments or to relate an unpleasant experience, keep it objective and factual.

    ● Obvious attempts to circumvent the content filter / censored words filter will not be tolerated. In other words, use only language which is suitable for any audience.

    ● Posts for direct user-to-user selling, buying, or trading of any goods or services are not permitted. Some leeway will be given for those who may offer to 3D print aquarium-related items for others at a reasonable cost for materials and shipping, however commercial sales of 3D-printed items is prohibited.

    ● The forum shall not be used by retailers, aquarium service companies, or any other commercial entities to advertise products and services, or to otherwise promote their businesses without express written approval from Neptune Systems.

    ● The Private Message (PM) system is intended for personal and private communications only. The PM system should not be used in lieu of the public forums for requesting technical assistance with your controller. Do not send unsolicited PMs to our system experts and forum staff to request technical assistance.

    ● Multiple accounts for the same person are not permitted, with the exception of persons who work in the hobby/industry who wish to have both a personal account and an account for their aquarium-related business; this requires prior approval.

    ● There are a few topics we cannot allow:

    • any and all discussion about hardware modifications or DIY repairs to Neptune products

    • any and all discussion about modifications to system firmware and APEX Fusion, Apex Local, and Classic Dashboard web pages

    • any and all discussion about reverse-engineering of Neptune Systems hardware products and associated software, including Apex hardware, APEX Fusion, Aquabus, Apex Local, and Classic Dashboard

    • any and all discussion about use of the Apex AquaBus for any purpose other than interconnection of Apex systems and modules, including the use of AquaBus for powering of any devices not manufactured by Neptune Systems

    Neptune Systems and the staff members of the Neptune Systems Community Forum fully reserve the right to edit, remove, or close any posts and threads which we find to be not in compliance with the above policies, or which we find to be otherwise objectionable or inappropriate. Cross-posts, duplicate posts or threads, blatant hijacks of threads, and off-topic posts are forms of poor forum etiquette and are inappropriate here; such posts may removed without notice.

    The employees of Neptune Systems and the staff members of the Neptune Systems Community Forum fully reserve the right to limit or terminate access to the Neptune Systems Community Forum for users who repeatedly or egregiously create posts which are non-compliant with these policies or whose conduct we find to be otherwise objectionable or inappropriate.
    Last edited by RussM; 01-03-2014 at 20:24.

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