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Thread: Energy Bar 6 not working

  1. #1
    Frequent Visitor trimixdiver's Avatar
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    Energy Bar 6 not working

    Hi Guys I know its a simple fix but this is doing my head in...
    None of my outlets are working , status light are Green also have this firmware 4.32_7A14.... whats going on ?


    Tony

  2. #2
    Master Control Freak aquamanic's Avatar
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    Look at the Module Setup web page and make sure you don't have a ghost module defined.
    Al

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  3. #3
    Frequent Visitor trimixdiver's Avatar
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    ok went into controller and deleted all modules now only have 1 working plugged in camera works fine on line but not on fusion...

  4. #4
    Frequent Visitor trimixdiver's Avatar
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    I only have 1 outlet working , how do I get the other outlets to work?

  5. #5
    Master Control Freak aquamanic's Avatar
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    For the outlets not working, enter this program manually:

    Set ON

    Then make sure the outlet is set to AUTO on the Dashboard and not OFF.

    Plug in a table lamp to each outlet and test.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
    For Neptune support send an email (don't call) to: [email protected] .
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  6. #6
    Frequent Visitor trimixdiver's Avatar
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    Set manually where on the Apex under what setup-outlet Setup?

  7. #7
    Master Control Freak aquamanic's Avatar
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    On the native dashboard it's Configuration - Outlet Setup. Make sure you select Advanced Mode

    In Fusion, you select the outlet then click on the 'Basic View' icon. Make sure to click the cloud update button when done.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
    For Neptune support send an email (don't call) to: [email protected] .
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  8. #8
    Frequent Visitor trimixdiver's Avatar
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    https://www.dropbox.com/s/j908d6bumb...24.26.png?dl=0

    where from here...
    I dont know where my outlets are I have 6 off...

  9. #9
    Master Control Freak aquamanic's Avatar
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    Your outlets are listed there. Highlight one and press enter.

    Post a screen shot of your Dashboard. Let's make sure they're all turned ON.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
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  10. #10
    Frequent Visitor trimixdiver's Avatar
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    Just thinking is there a way to reset my Apex again I'm having so much problem With a this crap I put on earlier when playing with it...

  11. #11
    Master Control Freak aquamanic's Avatar
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    I think you'll just dig yourself a deeper hole.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
    For Neptune support send an email (don't call) to: [email protected] .
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  12. #12
    Frequent Visitor trimixdiver's Avatar
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    https://www.dropbox.com/s/w82n1c3r2d...44.51.png?dl=0

    I pressed the 1st one...then took a screen shot for you to proceed...letting you know that im on a tablet so may be different choices.

  13. #13
    Frequent Visitor trimixdiver's Avatar
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    Here is the outlet change I made it's the 1st one...

    Untitled.png


    Here you can see I changed the name to Outlet 1 and set the program...

    000.png

    Finally how my fusion is now as you can see outlet 1 set to AUTO as you ask...

    ttt.png

    Got my cam working but not on my energy bar normal outlet.
    I still don't have any of my Energy Bar outlets working, my goal is to get #1 outlet going then do the others...

    Regards Tony

  14. #14
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    Hello,

    For me was automatic. All physical outlets appeared in classical dashboard and fusion.

    Can you please post your module setup?
    In the APEX web page (http://apex/) go to configuration --> module setup.
    Then delete all the EB modules you have there and restart APEX. I think you might have some ghost outlets or you deleted one by one.
    This should show again the power bar connected.

    All the best,
    Rui

  15. #15
    Frequent Visitor trimixdiver's Avatar
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    OK done... now how do I restart my apex?

  16. #16
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    Quote Originally Posted by trimixdiver View Post
    OK done... now how do I restart my apex?
    Power off ... ;-)

    Sent from my XT1092 using Tapatalk

  17. #17
    Frequent Visitor trimixdiver's Avatar
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    Cannot check now fusion is down

  18. #18
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    But do you have the 6 outlets now in classical dashboard?

  19. #19
    Frequent Visitor trimixdiver's Avatar
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    Quote Originally Posted by Rui Manuel Gaspar View Post
    But do you have the 6 outlets now in classical dashboard?
    I plugged a light in all the outlets still no work

  20. #20
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    But you haven't responded to my question.

    Do you have the outlets in the classical dashboard?

  21. #21
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    No physical outlets are apearing in the classical dashboard.

    Can you share the modules view?

    Do you have teamviewer or skype?

  22. #22
    Frequent Visitor trimixdiver's Avatar
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    Untitled.png

    This is what I have don't understand these!

  23. #23
    Frequent Visitor trimixdiver's Avatar
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    skype trimix1965

    111.png

    - - - Updated - - -

    Fusion is back online

  24. #24
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    You need for those physical outlets to appear.

    Can you disconnect the aquabus cable, power off apex, power on apex and then connect the EB6 to another aquabus port?

  25. #25
    Frequent Visitor trimixdiver's Avatar
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    Quote Originally Posted by Rui Manuel Gaspar View Post
    You need for those physical outlets to appear.

    Can you disconnect the aquabus cable, power off apex, power on apex and then connect the EB6 to another aquabus port?

    Did that still no outlets...

    sex.png

    what are all those?


    sex2.png

    What are these ...what do they do ?

    I now have teamviewer Rui Manuel Gaspar

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