Apex fusion link token

[Patturoski]

I I cannot get the apex fusion to link to my apex controller.anytime I go to the controller and go down to the apex fusion link it says Apex fusion down I'll click the center button and it will go to Apex fusion okay but it will not send me a link that I can put into my phone or my tablet in order to link fusion to it.I have tried everything also contacted Neptune and did what they told me to try and still nothing

[aquamanic]

Are you getting a token and just can't connect or your not getting a token?

[Patturoski]

I'm not getting a token,it just says- apex fuison down or if I keep hitting the center button ,I can get it to say apex fuison -ok .but It won't produce the token!

[simpletty|]

get the token from your apex dislay

[RussM]

Did you buy this Apex from someone else? It sounds like this controller may already be linked with Fusion. If you did recently buy it used, see the last part of this sticky: https://forum.neptunesystems.com/sho...ized-Apex-User

[Patturoski]

Yes I did buy it used ,yes I know about the token coming up on the display .