Hi all.
I purchased my Apex Jr used. The previous owner also used Fusion. I've attempted the initialize and restore instructions in the sticky at the top of this forum, but it seems to have restored the old owner. I also note that, even for my owner account, "Remove" is not an option (I checked this before attempting to contact the old owner to ask him to remove himself - FYI I think this is an unreasonable expectation - the person with the Apex in hand should have full control - maybe using a code verification produced by the local display).
So, I would like updated instructions to initialize and restore all EXCEPT Fusion ownership information.
Alternately, help me troubleshoot the missing "Remove" option, but I would prefer not to have to ask the previous owner to "please remove yourself...."
Thank you!
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