Results 1 to 5 of 5

Thread: Cannot connect to apex app

  1. #1
    Frequent Visitor
    Join Date
    Aug 2014
    Location
    Blackwood NJ 08012
    Posts
    174

    Cannot connect to apex app

    I just had to move my wireless router to a different outlet so I had to disconnect it. After reconnecting to power and to my home router, I can't seem to connect thru my galaxy tablet. It seems the IP address has changed. I put in 10.0.0.25 and nothing worked, also put in 192.168.1.222 and nothing. It says "please wait, login setup" and then it just goes back to the setup screen. Any ideas?

    Oh and I also tried uninstalling and reinstalling the app and nothing changed.

  2. #2
    Master Control Freak aquamanic's Avatar
    Join Date
    Jan 2013
    Location
    Baton Rouge, LA
    Posts
    6,181
    Confirm your controller's IP address using the Display module. If it changed, then update your tablet.
    Al

    I do not work for Neptune. Please do not send me PMs with technical questions or requesting assistance - use the forums!
    For Neptune support send an email (don't call) to: [email protected] .
    Manuals for all products including the
    Comprehensive Reference Manual can be found here.

  3. #3
    Frequent Visitor
    Join Date
    Aug 2014
    Location
    Blackwood NJ 08012
    Posts
    174
    Controllers IP is 192.168.1.128 but it also says Fusion is down. Maybe that's why I can't connect? I just rebooted the display.

    Now that I reset the display, the IP changed to 10.0.0.25 and I was able to login correctly. Thank you.

  4. #4
    New User
    Join Date
    Oct 2014
    Location
    Malta
    Posts
    14
    I have the same proplem here

  5. #5
    Frequent Visitor
    Join Date
    Aug 2014
    Location
    Blackwood NJ 08012
    Posts
    174
    Quote Originally Posted by macci View Post
    I have the same proplem here
    Reset your display and see what happens. Worked for me

Similar Threads

  1. Cannot connect through ios fusion app
    By cafereef in forum Networking & Internet Connectivity
    Replies: 12
    Last Post: 07-13-2016, 20:42
  2. Can't get app to connect outside my home network
    By den75 in forum Legacy Android App
    Replies: 4
    Last Post: 08-12-2014, 06:00
  3. App does not connect when not on WIFI
    By jck09 in forum Legacy Android App
    Replies: 22
    Last Post: 01-13-2014, 18:55
  4. Help! iphone app won't connect
    By Jstorey in forum Apple iOS App for APEX Fusion
    Replies: 3
    Last Post: 01-07-2014, 23:10
  5. iPhone app won't connect
    By dirtycontour in forum Apex Classic/Apex Lite/Apex Jr
    Replies: 26
    Last Post: 04-08-2013, 09:33

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •